What is iHelp?

iHelp gives you access to free, online, cognitive behavioral therapy, or CBT for short, to help lessen the distress that many New Yorkers continue to experience since Superstorm Sandy.


Have trouble sleeping?

Have low moods?

Have troubling thoughts?

Feel tense & worried?

Turn to alcohol or drugs for relief?

If so, iHelp may be right for you.

What Makes iHelp Different?

With iHelp, everything is done online. This means you can receive effective care at home or anywhere there is internet access, any time of the day or night.

Best of all, you will have access to telephone and chat support 24 hours per day, 7 days per week, with specially trained counselors. They can help you find the program that best fits your needs and help answer any questions you may have while working with your program.


Why iHelp?

  • The programs address the most common emotional problems that arise after a disaster
  • No appointment, no waitlist
  • Go at your own pace
  • Confidential and secure
  • Available anytime, anywhere
  • 24/7/365 support through telephone, text and chat
  • Just as effective as face-to-face therapy and in some cases it’s even more effective
  • No insurance or payment necessary
  • Available in English and Spanish

Which program is right for me?

All you need is an internet connection or a telephone to get started

for mild to moderate depression

for insomnia and sleep problems

for anxiety, phobias and panic

for alcohol, drug or substance abuse & depression

for obsessive compulsive disorder

What is CBT?

CBT is a time-limited, goal-oriented, form of psychotherapy that focuses on problem-solving and building skills such as: identifying unhelpful thinking, modifying beliefs, and changing behaviors.

How does CBT work?

CBT helps to challenge unhelpful thoughts and replace them with more helpful ones.

It is a tried, tested and effective way for people to learn new skills that help to overcome the distress that often arise after a disaster.

CBT has been found to be effective in more than 1,000 outcome studies for a variety of conditions, including insomnia, anxiety, obsessive-compulsive disorder, depression, and substance use. Online versions of CBT available through iHelp have also been extensively studied and have been found to be as effective, and in some cases more effective, than face-to-face therapy.

How do I get started?

Read about the individual programs to discover which one or ones are right for you. If you are unsure, call 1 (866) 793-2765 and one of our counselors will help you choose the best program for your needs.


Sign up for an iHelp program and choose a user name and password that will provide you with access to the programs anytime.


Call 1 (866) 793-2765 and one of our counselors will help you choose the best program for your needs.

Once you are enrolled, you can progress through the programs at your own pace at your convenience. Our counselors are available 24 hours a day to provide support or answer questions.

What can I expect once I enroll?

During the first session you will learn more about how iHelp can provide relief for the problem that you are seeking help for.

As you continue to move through the sessions, you will develop skills to break the cycle of unhelpful thoughts, feelings and behaviors and you will be given the opportunity to practice the skills that you have learned.

Throughout the program you will have a chance to follow individuals with similar problems and hear how the program that you have chosen helped them

Questionnaires that you fill out at the end of each module will help you track your progress

You’ll receive an email after completing each session and you can print out session summaries and worksheets as you work your way through the program

Who is it for?

  • Residents of NY State who have been affected by Superstorm Sandy and have trouble sleeping, are worried or anxious, irritable, have low mood or who are using alcohol or drugs to help them cope.
  • Individuals 18 years or older.
  • The programs are not suitable for individuals who are suicidal or are actively psychotic.
  • You do not need insurance to enroll.


Are you interested in learning more about CBT? Our development partners at Cobalt have assembled an archive of publications on the topic available here.

Recommended articles on CBT:

The Feasibility and Effectiveness of Computer-Guided CBT (FearFighter) in a Rural Area
Linda Hayward, Alastair D. MacGregor, David F. Peck and Peter Wilkes