Why iHelp?

iHelp New York is effective, easy to use, secure, convenient, and free.

01

iHelp programs are effective

  • The software has been tested in randomized controlled studies, published in leading scientific journals, and proven to work in real-world settings.
  • Studies demonstrate that most people who use these programs do not need any further care.

02

iHelp programs are easy to use & secure

  • Most people who use these software programs like them and find them helpful.
  • The software programs are designed to be private and secure.
  • All information exchanged is strictly confidential

03

iHelp programs are convenient

  • You can access the programs when it is convenient for you from your own computer or from one of the workstations that we have located in Sandy-affected communities.
  • MHA-NYC will provide live support in English and Spanish using advanced call center technology.
  • The software programs are narrated in both English & Spanish.

AT-A-GLANCE How iHelp works for you and the people you care for


  • 24/7/365 telephone, text and chat support is provided by MHA-NYC’s trained counselors.
  • Techniques such as motivational interviewing used to encourage continued involvement in programs
  • Immediate availability
  • Increases access, broadens geographic reach
  • Standardizes quality care, improves health outcomes
  • Offers increased choice, privacy & convenience
  • Clinician or counselor support is not required
  • Reduces stigma of seeking mental health care
  • Effective: Developed in academic institutions; Proven efficacy in randomized, controlled trials
  • Published in peer reviewed journals
  • HIPAA-compliant

Interested in bringing iHelp to your neighborhood?


If you would like to learn more about how you can become a referral site or would like a presentation about iHelp: New York, please call Katherine P. Polanco at (212) 614-5738
or send an email to kpolanco@mhaofnyc.org.